Webinator technical support is handled by a web message board.
Anyone may browse and search the message board. You must sign up to post messages however: click on "Login to post", and from there you will be able to sign up. Once you are signed up you may post questions and comments. You may also subscribe to periodic email notifications of new postings.
Visit the Thunderstone Tech Support Message Board for technical support.
"The setup and deployment of Webinator is extremely easy and straightforward. All the core functionality is there plus the ability to access the source code and be as creative and as customized as your capabilities will let you be. In other words, Thunderstone doesn't hold you back. Thunderstone lets you take the product to whatever level you're ready, willing and able to take it. For that reason we've stuck with it, we've used it, and it's been great in that regard. That's not something you're going to get from the Googles of the world."