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What the Engineering Industry Needs to Consider When Investing in an Enterprise Search Solution?

September 6, 2017
What the Engineering Industry Needs to Consider When Investing in an Enterprise Search Solution?

As an engineering firm grows, it’s critical that it has a good internal search solution. At first, it’s easy to find information from one of a dozen or so projects. Over time, you gain more projects, which can lead to hundreds of thousands of highly technical files within a basic file storage structure. That’s why it’s critical that engineering firms find a search solution that is designed to address the issues that complicate the search process and provide the right results for their users.

Specific Search Solution Issues for Engineering Firms

Engineering firms face a few main challenges when it comes to search solutions. This includes the variety of searches engineers can make, as well as the overall technical nature of the business.

There are a variety of reasons why engineers would use the search function on their site. They could be looking for specific information from one of hundred, or even, thousands, of documents. They may just need some general background research on a certain field or application. They might also just be looking for a project example to use as a template or as guidance for putting a new document together.

Another problem is that in engineering, everything can be technical. These engineering documents can contain extremely detailed information and unique jargon that can create issues for an inadequate search solution. The files used at an engineering firm can go beyond the usual text files and PDFs, making it necessary for search solutions to parse through CAD files and other specific document types. In addition to the technical nature of the files and vocabulary, a search solution will also have to work with the engineering company’s internal conventions for file names and directories.

Search Appliance Solutions for Engineers

Fortunately for engineers, Thunderstone can engineer a search solution that addresses their specific issues. This starts with addressing a few critical details.

To start, a search solution for an engineering firm should utilize file format plugins for unique document types. This can help the search identify unique design files and other special items that other businesses may not rely on for their work. With these special document types, it’s also important that a search solution can use the firm’s directory structure to help with the overall search.

Due to the technical jargon in engineering, a good search solution should also be able to parse through the actual language that engineers use. The addition of a thesaurus feature helps an engineering firm’s search software find the right files based on terms that employees use, while a synonym system allows the search solution to display the right results based on the user’s intent, even if they don’t quite use the exact right terms found in the document.

One great solution for engineering firms is Thunderstone’s Parametric Search Appliance. This solution can address all the previously mentioned issues and help your results display the most relevant authors, projects, and documents that apply to your user’s search. Parametric search is also flexible, powerful, and easy to use, allowing us to customize the solution to optimize it for your setup.

We work with you to find the search solution you need. Contact us online or give us a call at 216-820-2200 to start our three-step head start program to get a customized search solution that truly fits your needs.