Q: How do I unsubscribe to the tech support mailing list?
A: If you are still receiving email from webinator@thunderstone.com then
visit the technical
support page for instructions. If you are receiving notifications
of new messages on the message board visit the "Subscribe" link
on the board to change or delete your notifications.
Q: How do I embed JavaScript?
A: You can usually just write the JavaScript inline like HTML code,
since Vortex version 4 and later doesn't require <SCRIPT> tags
to be escaped. Since you're still writing Vortex, you have access
to Vortex $-variables. If you need to write JavaScript that is
incompatible with Vortex (eg. less-than signs), you can escape a
section from Vortex by surrounding it with <VERB NOESC> and
</VERB> tags.
Q: Can I index multiple sites?
A: Yes. Just supply all of the starting urls to as "Base URL"s.
Or use one of the options: "URL file" or "URL URL".
Q: How do I display the document modified date?
A: You can use the Visited field from the html table.
If the web-server returned the modified date it will be stored here,
otherwise the time the page was crawled will be stored.
Q: I installed but get a "404" error when attempting to administer or search.
A: When asked for your CGI directory during installation, you need to provide
the correct directory for your webserver. Not just any directory called
"cgi-bin". Check your webserver's configuration to find the right location.
In IIS this is often c:\inetpub\scripts.
A: On Windows, you may have something called "urlscan" enabled
which is blocking access to files with ".exe" extensions. See
this message for how to fix urlscan.
Q: Can I walk using one machine then upload the database to another machine?
A: If both machines are running the same operating system on the same
type of CPU -- ie. the platform printed in parentheses by texis
-version is identical -- then yes. If not then no. Databases are
not compatible across platforms. After uploading, you should remove
the SYSLOCKS file if it exists.
Q: How do I index just one section of a site?
A: Webinator 4 will stay under the directory of the Base URL(s) you provide. You may also use "Exclusions" to prevent walking of specific sections.