Thunderstone Search Appliance
Search Made Simple
Contact us online or
at +1 216-820-2200 for
your free 30 day evaluation1 of a Thunderstone Search Appliance in your environment.
The Thunderstone Search Appliance is designed to help your customers and
employees find the information they need quickly and easily. It can work as
an enterprise search to securely find documents on your file-servers or
intranet, or well as a public search on your website.
It can even do both at the same time keeping private and public information
segregated in completely separate databases.
Some of the significant benefits our customers have realized by
using the Thunderstone Search Appliance are:
- Increased website ROI
- When users can find what they are looking for on a
website easily they are more likely to take the desired
action, whether that be a product purchase, information
request, or simply learn what they wanted to know.
- Reduced customer service costs
- Providing a self-service means to access common
information on a website can reduce the number of calls
or emails to customer service. In addition customer
service can use the same search when answering
- Increased productivity
- If you are like many companies you have file shares
full of documents, but aren't sure exactly what is there
or where it is. By providing a quality search you can
quickly locate both the documents you are looking for,
as well as related documents that may already exist,
preventing duplicate effort.
While the Search Appliance is designed to handle most common situations out
of the box, we understand that every organization is unique. We have designed
in the flexibility needed to adapt to your specific needs,
- creating multiple collections to allow people to search specific areas only
- adding the common phrases and abbreviations you use, so they can match alternate
words as appropriate. For example some customers may want ink and
toner to be treated the same, whereas others don't.
- pulling dates from the document content to allow a sort by date
To learn more about how you can unlock the information you already have
or if you have any other questions about search
give our knowledgeable staff a call at +1 216-820-2200 or
contact us online.
1Restrictions may apply, contact us for details.